To better serve our customers, Lexington Utilities is upgrading its utility billing system beginning February 5th. The accuracy of your bill is important to us; and so during this process, you may experience a wait at times at City Hall or on the phone with our utility account representatives. We thank you ahead of time for your patience!
Lexington Utilities billing system upgrade takes place February 5th - February 19th.
If you pay your bill online, note that online bill pay will be unavailable from Friday, February 2nd at 5:00 p.m. until Noon on Monday, February 5th. We sincerely apologize for any inconvenience.