All rollout containers (including waste, recyclable, and yard waste) must be returned to the residence from curb, street, or roadside at the end of the collection day. What can be done if my rollout container smells or is dirty?
Residents should clean their rollout containers regularly with a solution of environmentally friendly soap and water. All garbage waste must be bagged to reduce odors and prevent leaks. Where do I place the garbage and recycling rollouts for collection?
All rollout containers (including waste, recyclable, and yard waste) are to be placed in the street gutter area oriented properly with the rollout wheels facing the house, arrows on the lid facing the street. All rollout containers should be placed at least four (4) feet from any obstructions (other rollouts, mailboxes, utility poles, etc.) and at least ten (10) feet from parked vehicles. Without clear access to the rollout containers, the arm of the automated truck cannot complete collection. Does the lid have to be closed?
Yes. A closed lid will limit contents from blowing into the neighborhood and exiting the rollout container during the collection process. All garbage waste must be bagged and contained within the rollout container. Can I put yard waste in the garbage rollout?
No. State law prohibits disposal of yard wastes into a landfill. Rollouts containers containing yard wastes will not be collected. Can I throw carpeting into the garbage rollout?
No. Carpeting placed inside the rollout will not be collected; nor contents inside rollout container. A violation notification will be left by the driver explaining the reason why your garbage was not collected as it was mixed with non-collectable materials, such as carpet. Can I throw construction debris in the garbage rollout?
No. Construction debris of any kind will not be collected; nor contents inside rollout container. A violation notification will be left by the driver explaining the reason why your garbage was not collected as it was mixed with non-collectable materials, such as construction debris. Where should I park my car, so that it doesn’t affect collection of my garbage or recycling?
The arm of the automated truck requires a distance of at least ten (10) feet between a parked vehicle and the rollout container. Vehicles should not be parked in front of or within ten (10) feet of any rollout containers. Why did the green garbage truck empty my garbage, I thought it is designated only for collecting recycling?
The green garbage trucks are not strictly dedicated to collecting recycling only. They are utilized for all areas of waste collections. My rollout container needs repairing. What do I need to do?
Call Public Services Administration at 336-248-3965. A work order will be created to schedule the repair. Leave the damaged rollout container at curb, street or roadside until repair is completed. Will the City empty a non-City issued garbage rollout container?
No. The City will only service City-issued rollout containers. What do I need to do if I generate more trash than will fit in a City-issued rollout container?
Additional garbage (green) or recyclable (blue) rollout containers can be requested from Public Services Administration at 336-248-3965. There will be an additional charge of $4.00 per month per additional rollout container. Who should I call if my rollout container is missed on my collection day?
If you think your rollout container (including waste, recyclable, and/or yard waste) has been missed, contact Public Services Administration at 336-248-3965 if not collected by 4:30 p.m. on the designated collection day. All collection routes are videotaped for quality control and Recycling & Waste Collection Supervisor can view the recorded video if necessary to verify time of container placement. What if my collection day falls on a holiday?
Holiday Collection Schedules are provided on the City’s website at www.LexingtonNC.gov or contact Public Services Administration at 336-248-3965. Why was a bright orange violation sticker placed on my rollout container?
The sticker indicates an official notice of violation to the City of Lexington’s Code of Ordinances. The sticker will be marked with the type of violation that has occurred. The first notice is a warning, followed by a 2nd and 3rd notice, before a final notice of a $350 fine is applied to your utility bill statement. If further information is needed, contact Public Services Administration at 336-248-3965.