The Police Victim Assistant performs responsible and technical work in coordinating the activities of the Victim/Witness Assistance Program for the City's Police Department.
This is a grant-funded position (eligible for renewal annually). The salary is a set salary by grant. Any potential pay increases are dependent upon the grant renewal.
• Associates Degree, or an equivalent number of college credit hours supplemented by courses in typing and secretarial or business management subjects and some work experience in clerical and office management work.
• Equivalent combination of education and experience may be considered;
• Knowledge of standard office business practices, procedures and equipment, and business English;
• Valid North Carolina Driver License.
Knowledge, Skills and Abilities
• Thorough knowledge of standard office practices and procedures, utilization of equipment, and secretarial techniques;
• Thorough knowledge of business English, spelling, and high school level mathematics;
• General knowledge of the criminal justice system and services that can be provided to victims;
• Ability to operate and maintain modem office equipment including personal computers and printers;
• Ability to utilize modem office based software such as those designed for word processing, spreadsheets, graphics, and email systems;
• Ability to follow oral and written instructions and effectively communicate with others both in writing and orally;
• Ability to work independently without close supervision;
• Ability to prepare and maintain complex records and reports;
• Ability to maintain and establish effective working relationships with other City employees, vendors, and the general public;
• Ability to listen and have strong written & oral communication skills;
• Ability to build and maintain cooperative & effective public relations with the citizens.
• Contacts victims and directs them to the appropriate services available in the community;
• Reviews crime reports and sorts by type;
• Reviews domestic history of the parties involved, writes reports, and assigns cases;
• Updates victim on case status;
• Provides information/referrals according to needs;
• Offers services to victims including as translation court accompaniment, support and transportation;
• Attends training; prepares training materials; provides victim assistance training to new members and volunteers and interns;
• Prepares victim assistance information and reports;
• Contacts victims for initial assessment and for follow-up to check on well-being; follows up on closed cases;
• Assists with victim's compensation filing;
• Attends community services/partners meetings and police events and provides appropriate training or informational briefings to the public as required;
• Maintains Lethality Assessment Records;
• Disseminates department or program information, which may be confidential in nature, to appropriate authorities, personnel or the general public if applicable;
• Operates standard office equipment, including use of word processing and microcomputer equipment ;
• Performs related duties as required;
• Perform related tasks as required.
Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks. Work typically involves the ability to physically perform the basic life operational functions of walking, grasping, feeling, talking, hearing and repetitive motions. Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading. Working conditions include inside environmental conditions.
The worker is not subject to adverse environmental conditions. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms and vehicles. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required. Considerable mental effort and stress is involved, resulting in tension or anxiety.
M-F 8 am - 5 pm
Multilinguist is helpful.
Application and instructions are available here. Submit City of Lexington Employment Application and resume to firstname.lastname@example.org, by mail to City of Lexington, P.O. Box 1615, Lexington, NC 27293 or in person at 711 South Talbert Blvd., Lexington, NC. This position is open until filled. Applications are also taken until 5:00pm at the NC Works Career Center, 220 E. 1st Ave., Ext, Lexington, NC 27295.
Applicants offered employment will be asked to participate in a drug and alcohol screening.
The City of Lexington does not discriminate on the basis of race, color, national origin, age, sex, religion,
non-disqualifying disability, or genetic information in employment or the provision of services.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.